SHIFT: Can the iPhone be everything to everyone?
Attention all technology companies: you have three months to get your act together. Start pedaling now because in June Apple may steal your business. Why all tech companies? Because Apple's software development kit (SDK) announcement today revealed the real scope of the company's ambition for the iPhone. Not since Dr. Bronner's Magic Soap (it's shampoo! Laundry detergent! Mouthwash! Massage oil! Dishwashing liquid!) has one product tried to be so many things to so many people.
The iPhone threatens to replace the BlackBerry for corporate users, the PSP for portable gaming and entertainment lovers, and the SideKick for tween IM freaks. With its accelerometer-friendly games, it's taking on the Nintendo Wii. With its pill-identification application it's even trying to sneak its way into your doctor's white coat pocket. The new iPhone software flexibility will turn the iPhone from an impressive product to a great one. Click Continue to read more about what the iPhone SDK announcement means for you, whoever you are.
I shouldn't have bothered worrying that the iPhone would become just another BlackBerry or Treo, however. The enterprise aspect of the announcement turned out only to be a small part of Apple's master plan. By the time Jobs and Co. finished talking about Spore, Sega and AIM, the corporate mumbo-jumbo was long forgotten. The announcements were so awesome-looking that it's easy to forget that the phone is already an MP3 and video player and Web browser. Also, it's a phone.
And the iPhone's browser still won't be Flash-friendly, leaving users no way to access awesome websites like this one and, well, this one (at least parts of it).
Some will complain that all these new applications will be available only through the iTunes store. I've criticized Apple many times and am frequently called an Apple hater on this site. Not this time. It makes sense that Apple does business through its store. It's one of the company's safeguards against anyone creating damaging apps, and it's not some unexpected surprise. If iTunes really bothers you, you should have a Windows Mobile-based phone. Nobody was expecting Apple to change its entire business model today just because customers had been unlocking its phone.
Finally, there will be some grumbling that consumers won't actually get to use any of the new software until June. They'll only be grumbling until June.
Is Apple attacking too many markets at once? Besides the doctors, lawyers, gamers, casual gamers, movie watchers, businessmen, and teenagers, the company is going to institute parental controls so that you can give an iPhone to your toddler. Can it be successful in all these areas? Is the company, and by extension the iPhone, spreading itself too thin? I don't see it that way: all of the individual programs look too strong. The iPhone is an expensive product, so I don't expect the change to happen all at once. But slowly, steadily, Apple is going to consume the cellphone and PDA markets, even as it begins to gnaw its way into other areas like the portable-gaming sphere. Other tech companies are going to feel it, unless they come up with some pretty amazing products, stat.